Building a Simple Agent-to-Agent (A2A) Workflow with n8n and Gemini
If you're exploring agentic automation but don't want to start with something overwhelming, this is the project for you. In this post, I'll walk through how I built a simple Agent-to-Agent (A2A) pipeline using n8n and Google Gemini to automatically classify and respond to customer support tickets. The entire workflow is just three connected agents in a straight line — no parallel branches, no merge logic, no complicated routing. It's the perfect "hello world" for A2A automation, and you can have it running in under 30 minutes. The use case A customer submits a support ticket. Instead of a human reading it, tagging it, and drafting a reply, three AI agents handle the whole thing: A Classifier Agent reads the ticket and tags it as billing, technical, or general. A Response Agent drafts a reply based on that category and the original message. An Email Agent sends the reply straight back to the customer. Why this is a good starting project? Compared...