Ravi Kumar Blog Posts

Using the built-in /sys_import.do 'API' it's possible to import CSV or Excel files directly. There's no need to use a MID Server for this, it can be done from any host where you have the relevant tools (either a script that can do POST requests or a program such as Postman). Note that there's also nothing stopping you doing this import from a MID Server host.     Note:   the file content itself must be uploaded as a POST request, as a multi-part attachment. The name (key) of this parameter can be called anything you like.   Pls note that there's also nothing stopping you doing this import from a MID Server host. Those who are interested to work on this, give a try in your free time and let me know if any questions   😊   Here are the simple steps can be followed to achieve this: Create a simple test CSV file Upload the CSV file once manually using 'Load Data' on the instance, to create the necessary Import Set Staging table (e.g. u_mytestimport) D...

I did join a session On DocIntel feature from AI academy last week. From the session, SN team explained the details about the feature and there was a sample demo given. I would like to share my understanding after attending the session. Document Intelligence (DocIntel) is a new feature on the Now Platform to  transform digital documents into value for our workflows . It applies to structured and semi-structured documents for any industry use case. It scales as your business processes change over time. It combines OCR (Optical Character Recognition) with state-of-the-art continuously learning AI. It is fully integrated on the Now Platform for faster ROI without compromising security. Before we start implementing the extraction of PDF data, we need to install the plugin in San Diego/Tokyo version. Also, here is an article on how this feature works: https://community.servicenow.com/community?id=community_article&sys_id=38902f011b2b05d0c16b43f6fe4bcbbc Snapshot of this feature: ...