Connecting Claude to Pega Infinity 25.1.3 via MCP — Step-by-Step
Enable AI-powered access to your Pega Investigative Case Management data directly from Claude prompts using the Model Context Protocol (MCP) and OAuth 2.0. What is MCP and why connect Pega to Claude? The Model Context Protocol (MCP) is an open standard that lets AI assistants like Claude securely call tools and read data from external systems — all from a natural-language prompt. Think of it as a universal adapter between your enterprise systems and AI. Pega Infinity V25.1.3 ships with a first-class MCP service built on its existing REST framework. Once enabled, Claude can: Query and summarize investigative cases without switching apps Retrieve assignment details and case status on demand Trigger Pega workflows from conversational prompts Version requirement: This guide is based on Pega Infinity V25.1.3 (Community Edition) with the Rule-Service-MCP rule type. Earlier versions may not include native MCP support. Architecture overview The connection uses three layers: Claude as the AI c...
